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Privacy Policy

Effective date: October 2026

This policy explains what personal information 1000 Islands Marketing collects through this website, why, where it is kept, and how you can see, fix or delete it. I have written it in plain language. If anything is unclear, please ask.

1. Who I am

1000 Islands Marketing is a sole proprietorship registered in Ontario, Canada, owned and run by Sarah Ovington. In this policy, "I" and "me" mean Sarah Ovington, doing business as 1000 Islands Marketing.

I am responsible for the personal information described here. You can reach me at:

2. What I collect

Quiz answers. If you use the fit quiz on the Market Pain Test page, I collect your answers to its four questions: what you sell, whether you have a Facebook business Page and ad account, how much you spend on Facebook or Instagram ads each month, and who will follow up with leads.

Form details. If you fill in the Market Pain Test form, I collect your name, business name, phone number, email address, monthly ad spend, who your customers are, what you sell, your website address, and whether you ticked the confirmation checkbox. Your quiz answers are sent along with the form.

Messages. Anything you send me by email or phone, or tell me on a call.

Account access. If we work together, you give me partner access to your Facebook Page and ad account (see section 4).

Technical information. Like most websites, the services that host this site and the form may record basic technical details, such as your IP address, browser type and the pages you visit. These are used to deliver the site, keep it secure and stop spam.

I only ask for what I need to reply to you and do the work you ask for. Please do not send me sensitive information, such as health or financial details, that I have not asked for.

3. Why I collect it

I use your information to:

  • reply to your request and follow up with you about it;
  • decide whether the Market Pain Test is a good fit for your business;
  • set up, run and report on your Market Pain Test or any paid work you agree to;
  • keep business records, including for tax and accounting;
  • keep this website and form working and secure; and
  • text you about your request, only if you have agreed to text messages.

By sending the quiz or form, you agree to me using your information for these purposes. I will not use it for anything else without asking you first, unless the law requires or allows it.

I do not sell, rent or trade your personal information.

If you give me your email address, I may email you about your request. I will not add you to a marketing newsletter without your permission, and you can ask me to stop contacting you at any time.

4. Your Facebook Page and ad account

The Market Pain Test runs in your own Facebook ad account. To do that, you give me partner access to your Page and ad account. I use that access only for the work we agreed on, such as setting up, running and reporting on test ads. You keep ownership of the account, the ads and the results. You can remove my access at any time in your Meta settings, and I will stop using it when our work ends.

5. Where your information is stored, and who helps me

I use a small number of trusted service providers to run this business. They handle information on my behalf, under their own privacy and security terms.

  • GoHighLevel: the quiz and form are powered by GoHighLevel, and your form details, quiz answers and our contact history are stored there. It is also how I send emails about your request.
  • Cloudflare (Cloudflare Pages): hosts this website and delivers it securely.
  • Meta (Facebook and Instagram): runs the test ads in your own ad account, under your agreement with Meta.

Some of these providers store or process information outside Canada, including in the United States. When information is stored in another country, it may be accessed by courts, law enforcement or national security authorities there under that country's laws. I choose providers that protect information with reasonable security, and I limit what they receive to what they need to do their job.

I may also share information if the law requires it, or with a professional adviser, such as an accountant or lawyer, who is bound to keep it confidential.

6. Cookies

This website does not use advertising or tracking cookies of its own. The GoHighLevel form, and the services that host and protect the site, may set cookies or similar tools that are needed to make the form work, remember your progress and protect against spam and abuse.

You can block or delete cookies in your browser settings. If you block them, the form may not work properly. If that happens, you can call me at (343) 307-7131 instead.

If I add analytics or advertising tools to this site in future, I will update this section first.

7. How long I keep it

  • Enquiries that do not go ahead: I keep your quiz answers, form details and messages for up to 2 years after we last speak, so I have the history if you come back. After that, I delete them.
  • Clients: I keep records of work and payments for as long as I need them to serve you, and for as long as Canadian tax and accounting rules require (generally six years from the end of the tax year they relate to).

You can ask me to delete your information sooner (see section 9). I will do so unless I need to keep it to meet a legal or accounting requirement, and if so I will tell you.

8. How I protect it

I protect your information with reasonable steps, such as using services with strong security, keeping access limited to me, and using secure passwords and two-step login on my accounts. No system is perfectly secure, but if a breach ever puts your information at real risk of significant harm, I will tell you and report it as Canadian privacy law requires.

9. Your rights: access, correction and deletion

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you can:

  • ask what personal information I hold about you and how I have used it;
  • ask me to correct anything that is wrong or out of date;
  • ask me to delete your information, or to stop contacting you; and
  • withdraw your consent, subject to any legal or contract limits. If you do, I may not be able to continue the work.

To make a request, email hello@1000islandsmarketing.com or call (343) 307-7131. I may need to confirm who you are before I act on it. I will reply within 30 days, and there is no charge.

If you are not happy with how I handle your request or your information, please tell me first so I can try to fix it. You also have the right to complain to the Office of the Privacy Commissioner of Canada (priv.gc.ca).

10. Text messages (SMS)

If you give me your phone number and tick the separate box to agree to text messages, I may text you from (343) 307-7131 about your Market Pain Test request, such as booking a call or sending your results. I do not send marketing texts without your consent. How often I text depends on your request. Message and data rates may apply. Reply STOP at any time to stop texts, or HELP for help. Agreeing to texts is not required to use my services. I do not sell or share your phone number or your consent to receive texts with anyone for their marketing.

11. Changes to this policy

If I change this policy, I will post the new version on this page and update the effective date at the top. If a change is significant, I will make that clear on the page.